Practical human support
An experienced person reviews the history, agrees the outcome you want to pursue and helps open a clear, constructive conversation with the tenant.
When it can help
Landlord Buddy is instructed and paid by the landlord. Tenant Resolution is not independent legal mediation, legal advice, court representation or a tenant advocacy service.
Casework begins only after the scope, hourly estimate or cap, and the outcome linked to any success fee have been agreed in writing.
Rob’s case study
This is an illustration using current national evidence and the structure of a real negotiated outcome. It is not a promise that another case will finish in the same way.
The 27.1-week figure is the England and Wales median from court claim to landlord repossession. Notice and pre-claim time can sit before it.
The tenant leaves in about one month under a written outcome agreed by both parties.
Potentially around five months sooner than the 27.1-week claim-to-repossession median.
Assumptions and sources: England average private rent of £1,451 per month in July 2026 from the Office for National Statistics; 27.1-week median claim-to-landlord-repossession time in April to June 2026 from the Ministry of Justice. The model assumes no further rent is recovered and £2,500 legal/professional costs. Actual notice periods, court times, costs, recoveries and outcomes vary.
What happens next
Explain the history, current arrears or dispute, urgent dates and the outcome you want.
Landlord Buddy confirms whether the matter is suitable, the next work, expected hours or cap, and what “success” means.
Proceed with agreed communication, or move to a solicitor or another specialist when that is the more appropriate route.
Rent arrears or a difficult conversation?
