01
The communication trail
Important pre-tenancy and compliance communications are visible to the tenant and retained by Landlord Buddy.
A tenant-facing record
Share the tenancy information and keep the evidence of what happened.
Give tenants a secure place for shared documents, rent information, maintenance and tenancy actions while the landlord keeps a timestamped record of important activity.
What this lets you do
Complete the job and keep the useful record behind it.
Landlord Buddy is designed around the practical workflow rather than making the landlord maintain another disconnected checklist.
- Secure invite with one-time activation verification.
- Shared compliance and tenancy documents can be acknowledged by the tenant.
- Portal actions, emails and relevant delivery events feed the audit history.
- Maintenance, appointments and deposit-deduction responses can stay inside the tenancy record.
Inside the workflow
See the next steps in the real product.
Open any screen for a larger view. The live app keeps the detailed workflow, documents and evidence together.
02
Document confirmations
The landlord can see tenant activity and the confirmation trail.
03
Appointments and access
The tenant can receive a proposed attendance and the landlord retains the response.
What stays on the record
The task finishes. The history remains.
The exact record depends on the route taken, but this area is designed to leave the relevant dates, decisions and documents attached to the tenancy.
- Invite sent and account activated
- Document shared into portal
- Tenant confirmation / response
- Email communication timestamp
- Appointment accept / decline
- Deposit-deduction response
Relevant rules & official sources
Keep the legal detail available without making it the whole page.
The summaries below explain why the workflow exists. Landlord Buddy helps organise the process and evidence; the official source remains the authority.
Renters’ Rights Act 2025Important tenancy information can be delivered digitally — but delivery still matters.
GOV.UK confirms that required written information can be provided digitally in relevant cases. The legal requirement is to provide the information; a portal acknowledgement is additional evidence rather than a substitute for the underlying duty.
How Landlord Buddy helps: Landlord Buddy keeps the sent document, timestamp and tenant activity together so the landlord can show the communication history later.
GOV.UK: written information landlords must give tenants ↗Electrical / gas / EPC requirementsSeveral safety records have their own tenant-copy requirements.
Electrical reports, gas safety records and EPCs each have rules about making or giving copies to tenants at particular points in the letting process.
How Landlord Buddy helps: The portal creates one tenant-facing home for these documents while the landlord retains the corresponding record in the tenancy file.
GOV.UK: landlord safety responsibilities ↗Housing Act 2004 — tenancy depositsDeposit prescribed information must be given within 30 days.
Where a tenancy deposit is taken, the landlord must protect it as required and give prescribed information about the scheme and deposit within the statutory period.
How Landlord Buddy helps: Deposit records and tenant-facing documents can sit in the same chronology rather than being split across a scheme portal and an inbox.
GOV.UK: tenancy deposit prescribed information ↗England only · practical product guidance, not legal advice. Read the full Renters’ Rights guide →